Nellie's

Frequently Asked Questions

• What inspired Nellie's?

  Nellie’s was inspired by you guessed it, Nellie! She was a big believer of green cleaning and valued using simple, honest, and effective products. Therefore, her son, James, created an entire line of cleaning products free of toxins and phosphates to honor her. All items are planet friendly, concentrated, and highly effective, helping to keep the planet as spotless as your home!
• What Nellie's products does Inhaven carry?

  Inhaven carries Nellie's laundry soda in tins and bulk pouches, laundry nuggets, baby laundry soda, dishwasher powder and nuggets, wool and scented dryerballs, and a wrinkle release spray.
• Why do operators like laundry soda over liquid detergent?

  Powdered soda is concentrated, low-residue, and premeasured by scoop or nugget, so guests and laundry teams cannot overdose a machine. It also stores compactly in laundry closets.
• What do wool dryerballs do?

  Dryer balls cut drying time and soften linens without dryer sheet residue, which keeps towels absorbent. A set in every laundry room is a small efficiency that compounds.
• What is the wrinkle release spray for?

  A quick spray that relaxes wrinkles on duvet covers and curtains between full washes, useful for photo-ready staging during turnovers.
• How much can I save on Nellie's through Inhaven?

  Inhaven members save up to 27% off MSRP on Nellie's products, with wholesale pricing and case pack quantities built for professional vacation rental operations.
• What are the shipping and return options for Nellie's products?

  In-stock Nellie's items ship within 2 to 4 business days and typically arrive within 5 to 10 business days depending on destination, with oversized or freight items sometimes requiring additional transit time. If an item arrives damaged, contact your Inhaven account team within 30 days of delivery to arrange a replacement, credit, or return.